Current situation
- The Sorell Council website is difficult to navigate, making it hard for residents to find the information they need.
- In contrast, other Tasmanian Council websites are more user-friendly and easy to navigate.
What is the issue
- The website requires a complete redesign to ensure residents can easily and quickly access information and contact the most appropriate Sorell Council staff to assist taking best practice from other Council websites.
My plan
- Redesign the Sorell Council website to make it highly user-friendly, easy to navigate, and efficient in helping residents find information and contact the appropriate people.
- Engage residents throughout the design process to ensure the website meets community needs.
- Apply for state or federal grants specifically targeting digital infrastructure or local government innovation projects.
- Review other Tasmanian Council websites to identify effective features and best practices, rather than starting from scratch.
The benefits
- Residents can easily access the information they need, improving their experience when interacting with Council.
- Reduced demand on the Council customer service staff as residents can find answers online.
- Increased efficiency of Council operations through a more streamlined online presence.